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Privacy Policy

At Future Software Lab Yazılım A.Ş. (“we,” “our,” or “Future Software Lab”), we are committed to protecting the privacy of our users. This Privacy Policy explains how personal data is collected, processed, used, and protected when using our applications on the Meta Horizon platform.

1. Information We Collect

When you use our application on the Meta Horizon platform, we may process limited user data through Meta’s systems, including:

• Meta User ID

• Subscription status and entitlement information

• Purchase and billing status (processed by Meta)

• Basic profile information (such as username or avatar)

• App usage data necessary for functionality and performance

We do not collect, store, or process users’ payment card or financial information. All payments are securely handled by Meta Platforms, Inc.

2. How We Use Your Information

We use the collected data only for the following purposes:

• To verify and manage active subscriptions

• To provide access to premium educational content

• To manage user accounts and entitlements

• To improve learning experience and application performance

• To provide technical support and customer assistance

We do not use personal data for advertising or marketing purposes.

3. Sharing Your Information

We do not sell, rent, or trade personal data.

User information may be shared only in the following cases:

• With Meta Platforms, Inc. for platform, authentication, and subscription services

• When required by law, regulation, or legal process

• To protect our legal rights, security, and users’ safety

4. Data Retention

We retain personal data only for as long as necessary to provide our services and comply with legal obligations.

Subscription and billing-related data is primarily stored and managed by Meta. We do not maintain independent billing records.

5. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. However, no electronic system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on applicable data protection laws, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your personal data

• Object to or restrict certain processing activities

To exercise your rights, please contact us at:

📧 info@futuresoftwarelab.com

We will respond to all legitimate requests within a reasonable timeframe.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe that a child has provided personal data, please contact us and we will take appropriate action.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website and become effective upon posting.

We encourage users to review this policy periodically.

9. Contact Information

Future Software Lab Yazılım A.Ş.
Address:
Kazım Dirik Mah. 296/2 Sokak No:33
35100 Bornova, İzmir, Turkey

Email: info@futuresoftwarelab.com
Phone: +90 (232) 700 00 27

Subscription Information (Meta Horizon Platform)

Our application “Reactions VR: Virtual Chemistry Lab” uses Meta’s built-in subscription system.

• Subscription and billing data are managed by Meta

• We access subscription status only to verify user entitlements

• We do not store payment card information

• All payments are processed securely by Meta

For payment-related issues, users should contact Meta Platforms, Inc. directly.

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